Image Rent A Car Testimonials
Image Rent A
Car
is well known and well liked by fellow Americans and our visiting clients. This is evident in the
satisfaction that all our customers maintain from the moment
they reserve a car to the moment their rental agreement is
terminated. But don't take our word for it. Just look at
what our previous clients have to say about us and the
terrific experiences they have had with Image Rent A Car.
READ More
Testimonials for ALL LOCATIONS -
Orlando
Locations Testimonials
<JHernandez@lmcmc.com>
to:matt@imagerentacar.com
date:Tue, Aug 18, 2009 at 5:29 PM
subject:Maureen & Herb
Matt: Please pardon my delay in sending you this e-mail I misplaced your address
that I asked Maureen to give me
when we picked up the
van.
We
rented a
luxury van from your company from July 31st - August 4th 2009.
When I was calling around looking for a van and stumbled
upon Maureen I thought that I had hit the lottery because she was so
incredibly pleasant, helpful,
knowledgeable and efficient.
When we arrived to pick up the car we were greeted by Herb who was also wonderful.
I am a Vice President for nursing in a Community hospital in
Brooklyn so I live the challenges of making sure that we
provide great customer service and live and breathe "Service Excellence".
I have to tell you that Maureen and Herb are glowing examples of customer service at it's absolute best!!!!!
Whenever either I or one of my friends is in the need of a van or
car rental IMAGE rent-a-car will
be who I recommend.
Please pass along my family's sincerest and heartfelt appreciation to both
Maureen and Herb!!!!!
Jose M. Hernandez, MS, BS, RN
Vice President, Nursing
Lutheran Medical Center
Adjunct Clinical Professor
Long Island University
To all the folks over at Image Rent a Car.
I
just want to extend my appreciation to you for the great service my family and I
have always received from you. You are the only company we rent from when we fly
into the New York area. We travel here from the U.K several times a year and always
dreaded having to rent a car because we always get crammed into some little Dodge,
when a friend back in the UK heard of my complaint about rental car company's in
New York, he recommended I give Image a try.
Doing business with you all has been a real pleasure. Ann is the sweetest, kindest person on the planet.
On one trip not to long ago she could not arrange for her delivery guy to pick up our rental at the terminal so she met us in person to ensure we received the service Image is known for. We look forward to many more trips to the New York area and continued enjoyment of the wonderful and exciting vehicles you offer.
Thanks much, V. Dennis
RMalkani@laguardia.meyerjabara.com
To: <info@imagerentacar.com
Date: Tue, 25 Mar 2008 17:35:11 -0400
Subject: 10 Satisfied customers..
** High Priority **
I am writing to let you know about 10 satisfied
customers.. ME AND MY FAMILY! Please see attached photos of the gan g with
the van.
We recently traveled to Myrtle Beach, SC in one of
your
Dodge Sprinter Van (mini bus??)..Great
experience_ very spacious, comfortable and surprisingly fuel efficient.
During our road trip many people asked me "What the
heck is that monster?"..a few wanted to know where we rented it and some
wanted to look at the passenger cabin and the amazing trunk space.. one
wanted to know the size of the engine and the displacement (now how would I
know that?).
The service provided by Roger (he answered all my
questions and booked my reservation), and Marcy, who did all the
registration and paperwork (with a smile and a sunny attitude) was
excellent. I write this because I am from the hospitality industry myself
and know how important it is for our informed associates to interact
pleasantly with all the guests. Please pass on my thanks to both- Roger and
Marcy.
By the way, at some point in our road trip, we
called the tel# on the key-chain to find out what frequency to use on the FM
to get audio on the DVD.. once again the answer was forthcoming and
accurate.( Did not get the name of the person I spoke to.. it was a male).
Great service + Great Product.. Thanks.
If I can ever be of any assistance in helping you
locate a Marriott Product, please do not hesitate to call me.
I know I will be renting again from YOU in the near
future.
Ramesh Malkani - Controller
LaGuardia Courtyard by Marriott
"Your New York Connection"
90-10 Grand Central Parkway
East Elmhurst, NY-11369
Tel : 718 308 4762 Fax :718 446 1922
My first experience
renting a car from you was excellent due to
getting a nice new clean car from your JFK Airport
location and most important the courteous, professional
service I received from your rental agent Dexter.
read the full letter
Scott Phillips, West Palm Beach Florida
from: Andy_Taves@wendys.com
to"IMAGE Rent-A-Car => Rosario Jose"
<Rosario@imagerentacar.com>
date: Wed, Apr 22, 2009 at 9:45 AM
Good Morning, Jose.
First of all, let me reiterate what a pleasure it was to
meet you and to do business with your company. Your
easygoing, professional manner made the rental process most
enjoyable and I now feel like I have done business with a
trusted friend. The vehicle itself was in excellent
condition and suited our needs perfectly. The Vice
Presidents that were on the tour were suitably impressed and
it seems that
IMAGE Rent-A-Car has set a new standard when
it comes to filling our periodic needs for a
multi-passenger touring vehicle.
I can't thank you enough for your contribution in making our
site ride a success and I truly look forward to seeing you
again as well as continuing our company's relationship with
IMAGE Rent-A-Car.
Andrew M. Taves
Real Estate Director
Wendy's International, Inc.
3 Carlisle Road, Suite 250
Westford, MA 01886
From: D. Quinn Woolard Date: Tue, Mar 25, 2008 at 2:33 PM Subject: Re: IMAG-JOHN-441850 To: marcy@imagerentacar.com
Hi Marcy,
Thanks again for the superb customer service and the great renting experience and for ensuring we got to and from the JFK airport so well. Take care of yourself and those 5 kids! Quinn Woolard
From: Perkins, Anthony
Date: Jan 7, 2008 9:59 AM
Subject: Marcy and Image Rent A Car Team, Thank You
As an executive at Morgan Stanley I travel a lot for business, I have experience world-class service from some of the best firms around the World.
Simply put during the stressful Holiday season, your Product "Car Rental" and Customer Service are the best, The Car was clean and delivered on Time and working with Marcy was a joy.
I know I will continue to use and recommend your services.
Happy New Year
Anthony Perkins >> Morgan Stanley
From: Tony Iemma < tonyi@tempapts.com >
Date: Jun 5, 2007 12:04 PM Subject: Thank You
Marcy, First let me start off by saying thank you so much for you help and cooperation in renting a conversion van from your company you made the process easy, not only were you able to get me a car for my vacation in August I asked the impossible and you came through.
I called 2 weeks before the Memorial day weekend to secure a van for my August vacation which you got for me and answered all my questions then I asked if you had one for the Memorial Day weekend expecting to here a resounding NO! but instead you told me to hold on a second and when you came back I had one for the weekend.
When I brought the van home my children and wife were very surprised and were jumping up-and down needless to say they had a great time ridding in the van and playing there video games it was the most peaceful car ride I had in a long time.
Marcy you came through for me and I can't thank you enough and we can't wait for August! I'm recommending you guys to all my friends who travel long trips with there kids to give you a call Once again thank you so much.
Regards Tony Tony Iemma
Vice President Alternative Business Accommodations 1650 Broadway, #1119 New York, NY 10019 T: 212-445-0494 F: 212-445-0491
Dear Marcy,
I want to thank you for all your patience and help in getting our rental straight and delivered. It was a pleasure seeing someone... and a company who really understands and gives great customer service!
All the best, Amy
Amy Erani
Director of Judaic Studies Westchester Fairfield Hebrew Academy
270 Lake Avenue Greenwich, CT 06830 203-863-9663 x505
From:
David Ryskiewich
Date: Jul 17, 2007 9:33 AM
Subject: Thank You / Porsche Carrera
To:
marcy@imagerentacar.com
Just wanted to write a quick e-mail and thank you for your assistance with renting the white 2006 Porsche Carrera this past weekend. It was incredible and I enjoyed the car. Everything went smoothly with delivery & pick up. I will definitely be contacting you to rent a Carrera again! I am already thinking of next year over the 4th of July holiday. How far in advance should I contact you?
Many thanks! Speak with you soon. David
From:
Carbol,
Dan < Dan.Carbol@mtvnmix.com>
Date: Aug 21, 2007 4:38 PM
Subject: Thank You IMAGE
To:
marcy@imagerentacar.com
Thank you so much Marcy... you rock! Have a great day off tomorrow and hope to work with you again in the future.
Dan Carbol
MTV Networks MTB4 Post Coordinator
Dear Ann.
Thank you So Much to Image for helping make our show a success. Enclose, please find a copy of the episode that featured the black Corvette.
Thanks Again
Sandra A -- What Not To Wear Show--
Hey guys. Thank you so much for waiting on us till 1:00AM on that Tuesday night in the JFK airport location. Marcy was so polite and helpful despite the LATE hour of our arrival. We attached the picture you took with our camera at you location. I wish you and everyone at Image Rent A Car nothing but continued success.
Sincerely, David Caggiari Davide De Santis Liam Fletcher Tom Gillet. http://www.myspace.com/apartment, London UK..
To Whom It May Concern, I am dropping you this note to let you know about the positive experience I had recently while renting from you. I have come to know that in the midst of the daily hustle and bustle people do not take the time to offer exceptional assistance. Marcy Carr's attention to detail, care and humor made a potentially frustrating, awkward or difficult experience a pleasant one. Because of her help and service I look forward to renting with you and your firm in the future. I wish you and everyone at Image Rent A Car nothing but continued success.
Sincerely, Chris Crawford, Dyalect Marketing, Stomping On The Yard, 44 Wall Street, 12th Floor, New York, New York.
Excellent Service! Roger was
on time and professional. Image
Rent A Car is my Choice!
My Name is John Mellencamp and
I have rented a Hummer H2 with
Image Rent A Car in my last
trip to East Hampton New York
this past summer of 2006. we
reserved a Ford Explorer and
were quoted a competitive rate
and as soon they knew it was
their favorite singer they upgraded
me to a nice Hummer. the SUV
was delivered on time and service
was great.
Date: Jul 24, 2007 8:35 AM
Thank you Ann,
You made a broken down car situation
a heck of a lot less miserable!
You are a gem and Image is lucky
to have you on staff. the
Mercedes S550 was
awesome, Be well and enjoy the
rest of the summer.
Fondly, Michelle | Sent wirelessly
via BlackBerry from T-Mobile.
Hi Ann, Just wanted to say thanks for everything since I was unable to bring the 12 passenger van back myself yesterday and I thank you for arranging the pickup of the van. Keep up the good work your doing a great job. Teresa Williams. Ramp Insurance Group rampartinsurance.com
We are writing to commend employees Ann Howard on the superb service she provided us when booking a car on Friday, May 19th. We called Image Rent-a-Car at 7:15 pm on Friday and requested a 2006 Mustang for delivery as soon as possible (we had been looking for one all afternoon). Ann not only took care of all our needs, but did so with a joyful attitude. We cannot thank her enough....read the full letter
Dear Image Rent-A-Car,
I love Image so much that I keep coming back again and
again! Ann is the manager at Empire, Brooklyn, NY and
she is a beautiful person, and wonderful to work with
to fulfill your car rental experience! I've been coming
here for three years (plus)! Honest people.
Thank you, Paula H.
Dear Image Rent-A-Car,
I really enjoy the concierge service done by Image
Rent-A-Car, they actually deliver the Porsche Boxster
to me to Northport NY one hour away from NYC at
no charge, it was my fathers birthday surprise and
he was very surprise to where we got a car like
that to rent and getting it delivered all the way
home. This company is really set for good future,
good job guys? way to go!!
M. Kristian Northport NY
Dear
Image Rent-A-Car,
Wow!! Renting a Corvette from Image was an
awesome experience... the
Vette
was incredible, brilliantly shiny and clean... the staff extremely
courteous, especially Dorian... I loved it! It was a pleasure
renting my dream car from Image!
Ronald Barnett Great Neck, NY
Dear Image Rent-A-Car,
A note of thanks to you both for the exceptional
service and friendly help you provide. I cannot
think of a nicer pair of folks behind the counter.
It is so rare to meet people who are so knowledgeable
and pleasant and caring these days. The guys in
the lot were great too.
Thank you very much, Steve Harrington
From: CarlosHeckmannJr@claro.blackberry.com
Date: Aug 4, 2006
7:30 PM
Subject: Range Rover
To: ann@imagerentacar.com
Ann thank you so much for the experience. It was
wonderful the car was great.
Sincerely,
Carlos Heckmann Jr Sent via my
BlackBerry? device from Claro
Michelle Bellvue
Image Rent A Car arrange three 15 Passenger vans for her son who was killed in New York City December 2006
